Rewiring the Emergency Department

Speaking and Workshops

Regina Shupe, DNP, RN, is available for keynote presentations and workshops. She will gladly customize a presentation for your group, but here are a few of her most popular topics:

LEADERSHIP & CULTURE

  • Leading with Love: The Competitive Advantage in Healthcare
    How leaders create trust, belonging, engagement, and performance in today’s challenging healthcare environment.
  • Building Trust from the Inside Out
    Practical tools and tactics to increase trust, strengthen relationships, and improve organizational performance.
  • Building a Culture of High Performance
    The essential leadership practices that create engaged teams, exceptional patient outcomes, and sustainable success.
  • Making Change Manageable
    A practical road map for leading transformation, overcoming resistance, and creating lasting behavioral change.
  • Why Talent Leaves, Why Talent Stays
    Evidence-based strategies to improve retention, engagement, and workforce stability.

TEAM MEMBER WELL-BEING & ENGAGEMENT

  • From Burnout to Buy-in
    Reigniting purpose, resilience, and commitment in today’s healthcare workforce.
  • Nurturing Your Nurses
    Creating environments where nurses feel valued, supported, and empowered to thrive.
  • The Wellness Imperative
    Building sustainable systems that support caregiver well-being while improving organizational outcomes.
  • Mentorship, Innovation, and the Intergenerational Workforce
    Leveraging the strengths of multiple generations to build stronger, more connected teams.

PATIENT EXPERIENCE & COMMUNICATION

  • Every Interaction Counts
    How small moments and intentional communication shape patient perceptions, trust, and loyalty.
  • Beyond the Wait
    Creating exceptional patient experiences even during times of operational pressure.
  • Empathy in Action
    Practical communication strategies that strengthen patient connections and improve outcomes.
  • Building Human-Centered Healthcare
    Designing experiences that improve care for patients, families, physicians, and team members.

EMERGENCY DEPARTMENT TRANSFORMATION

  • Rewiring the Emergency Department
    Innovative solutions for modern emergency care based on Regina’s book and national consulting work.
  • Flow Matters
    Improving throughput, reducing delays, and creating a more efficient patient journey without compromising quality.
  • The Future of Emergency Care
    Emerging trends, innovations, and leadership strategies shaping the next generation of emergency departments.
  • Keeping the Heart of the ED
    Strategies for retaining talent, reducing burnout, and strengthening emergency department culture.

SYSTEM PERFORMANCE & OPERATIONAL EXCELLENCE

  • Eliminating the ED Silo
    Creating seamless partnerships between the emergency department and the rest of the organization.
  • The ED and Beyond
    A system-wide approach to patient flow, capacity management, and operational excellence.
  • Is It Time to Rewire What Once Served You Well?
    Challenging long-held assumptions and redesigning processes for today’s healthcare realities.
  • Leading Through the Perfect Storm
    Strategies for navigating workforce shortages, financial pressures, increasing demand, and rapid change.

Here’s What People Are Saying!

“Regina’s ability to engage our team and draw them in was remarkable. She quickly created trust and an open space to have important dialogue to move us forward. Regina’s focus on setting clear expectations and action planning has resulted in our organization’s making significant improvements over a short period of time.”

—Robin Ferrer, MBA, MSN, RN, Chief Nursing Officer for Cooperman Barnabas Medical Center

“Regina instantly bonds with her audience. She’s easy to listen to because of her thorough preparation and her years in the trenches. Her presentations show instant credibility, backed by a solid operator’s background and a track record of exceptional results in those roles.”

—Jim Edmondson, MHHSA, CPPS, CEO, Hardin Medical Center

“Regina was amazing! Our team loved her energy, humor, and real-world clinical leadership experience. She was relatable, engaging, and provided practical tools we could use right away. And those fun chimes? They were a total hit!”

—Dannette Staples, BSN, RN, CCRN, Director of Nursing – Workforce Development, Hillcrest Medical Center

“If you want a dynamic, inspirational professional who speaks honestly and shares real-world experiences, Regina is the perfect choice!

“Regina not only covers academic principles but also builds knowledge through powerful storytelling. She connects with her audience in a way that creates a strong sense of community. Our staff were on the edge of their seats, wanting more.

“If you’re debating whether Regina is the one for your next leadership meeting, seize the moment. She will inspire, engage, and leave you wanting more!”

—Carla Yost, BSN, MHA, FACHE, CPHQ, Chief Nursing Officer, Hillcrest Medical Center

Ready to bring Regina’s energy and expertise to your next event?

Contact us to check availability and customize a presentation for your group.